Introduce

Hi from Norman Shipman, Site Reliability, Platform, DevOps Engineer

I design and build distributed systems and platforms to scale!

8+

Years of
Experience

About

Every great solution begins with
an even better story

Since beginning my journey as a Linux Systems Administrator eight years ago, I have honed my skills in designing and implementing scalable, reliable, and efficient infrastructure solutions in different industries. Skilled in automating and optimizing processes, monitoring systems, and resolving complex technical issues, I bring a proven track record of success. Now, I'm seeking a challenging position as a DevOps, Site Reliability, or Platform Engineer, where I can continue to apply my expertise and passion for building resilient platforms. I'm quietly confident, naturally curious, and perpetually working on enhancing my technical skills—one innovative solution at a time.

Resume

Education & Experience

June 2023 - Present

Senior Site Reliability Engineer

2K Games, Remote

  • Orchestrated critical architectural developments and spearheaded major security overhauls, accelerating the deployment of robust game services.
  • Championed the development of key documentation and training materials, slashing issue escalation rates by 40%.
  • Pioneered a cutting-edge observability pipeline with Python and GoLang, enhancing real-time operational insights.
  • Engineered a Python API for secure data handling, enabling real-time data interactions for thousands of users.
  • Acted as the principal technical liaison for high-stake projects across various gaming studios.
January 2022 - Present

DevOps Consultant

NShipman LLC, Remote

  • Directed a transformative system re-architecture, significantly enhancing system throughput and resilience.
  • Orchestrated educational initiatives on modern tech stacks, significantly enhancing team competencies and operational independence.
  • Implemented innovative deployment strategies that minimized downtime and maximized service reliability.
April 2022 - April 2023

Senior DevOps and Backend Engineer

Counterplay Games, Remote

  • Revolutionized deployment processes for major gaming platforms, setting new standards in deployment efficiency.
  • Crafted and maintained a resilient AWS infrastructure, ensuring high availability and performance.
  • Developed cutting-edge cross-platform features, enhancing player engagement and broadening market reach.
January 2021 - October 2022

Lead DevOps

Spruce, New York, NY

  • Developed a revolutionary self-service platform, dramatically reducing operational overhead and accelerating development cycles.
  • Architected and launched innovative solutions that pushed the boundaries of marketing and tech integration.
  • Streamlined security operations, reinforcing infrastructure against evolving threats.
  • Guided the growth and professional development of a dynamic DevOps team.
July 2020 - August 2021

DevOps Specialist

Crystal Dynamics / Square Enix West, Remote

  • Engineered multiplayer matchmaker solutions, significantly enhancing gamer engagement and server efficiency.
  • Implemented robust observability tools, ensuring high availability and performance across live services.
October 2019 - April 2020

DevOps Engineer

Enigma, New York, NY

  • Executed cost-saving strategies in cloud management, achieving significant reductions in operational expenses.
  • Delivered scalable and efficient solutions, transitioning critical workloads to a modern Kubernetes environment.
September 2017 - October 2019

DevOps Engineer

Plaid, New York, NY

  • Led engineering efforts to implement infrastructure as code with Terraform, reducing deployment times by over 50%.
  • Researched and implemented Kubernetes with KOPS for container orchestration, enhancing scalability and reliability.
  • Spearheaded the development of complex Jenkins pipelines and infrastructure automation using Ansible.
  • Implemented a series of initiatives to transition to containerized environments, greatly enhancing scalability and deployment speeds.
August 2016 - August 2017

Linux Systems Administrator

Reliant Solutions, New York, NY

  • Developed and maintained critical bash scripts for robust package management and proactive monitoring of build servers.
  • Supported onsite technical deployments, ensuring optimal network setup and hardware configuration across multiple client sites.
January 2013 - August 2016

B.S Technological Systems Management and Information Systems

SUNY Stony Brook, Stony Brook, NY

Services

My Specializations

Cloud Infrastructure Architecture (AWS & GCP)

Designing and implementing cloud infrastructure solutions for web applications and services.

Infrastructure as Code

Automating infrastructure provisioning and management with Terraform and other tools

Kubernetes

Architecting and deploying clusters and containerized applications with resilience and elasticity in mind.

my skills

My Advantages

AWS

98%

AWS

Terraform

95%

Terraform

Linux

95%

Linux

Docker

90%

Docker

Kubernetes

90%

Kubernetes

Python

85%

Python

Go

80%

Go

contact

Let's Work Together!

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